The Rxgenericpharma team will do all possible to meet your needs and ensure that you are satisfied with our goods. If we fail to meet certain criteria, we will provide a refund under the following conditions.
You will be required to email us a picture of your damaged package as confirmation, and once verified, we will begin the refunding process.
Our return policy is subject to the terms and conditions listed below:
- If the goods is missing or damaged, the quality is poor, or it is the incorrect product, the consumer is entitled to a refund.
- We can only give a refund within a week of the merchandise being delivered to the consumer. The consumer must notify us and return the drug within this time frame.
- After the investigation is completed, a decision will be made as to whether the consumer is eligible for the refund. If all requirements are satisfied, a refund will be issued.
Note: Please keep in mind that the refund amount will be determined after subtracting the cost of processing fees, shipping from both sides, and the pills eaten.
The return method is determined by the circumstances of your order. If you want to get your refund by credit/debit card/Net Banking, you must wait 10 to 15 working days for the funds to be credited to your account. The credit will be reflected in your account within the specified working days.
If an event arises during the reimbursement process, we apologies for any inconvenience. The only delay you may expect is from the bank, and we accept no responsibility or control over it. Even if you select cash on delivery, the money will be transmitted immediately to your registered bank account.
How to Request a Refund
It is quite simple to request a refund; simply send us an email with your order details or click on the “Returns link below. You must also explain why you are asking a refund.
We look after all elements of our clients and value their comments to make substantial adjustments to our services. We are continually working to improve the quality of our products and services to ensure that our clients are completely satisfied.
Note: Please keep in mind that we are not responsible if an order is lost due to incorrect client information. Customers may seek a refund if their drug does not come within the specified time range.
We apologize for any inconvenience caused if an event happens during the reimbursement. The only delay you may endure is from the bank; we assume no responsibility for it. Even if you selected the COD option, we would transfer the funds to your registered bank account.